Important Distance Selling Information
Sales from this web site to individuals (not businesses) are covered by the Consumer Protection (Distance Selling) Regulations 2000 (UK Law Directive 97/7/EC), which protect you by providing a 7 working day ‘cooling off’ period after the product has been delivered. Customers also have the option to cancel any order between the time of placing it and 7 working days after delivery. You have the right to receive a refund within 30 days of cancellation. We normally pay refunds by cheque or by refunding your debit/credit card within 14 days of cancellation or the goods being returned safely (whichever is the later).
Delivery charges are non-refundable after dispatch.
The goods must not have been fitted, installed or used in any way in order to receive a refund. The goods must be unmarked and free from blemishes of any kind, and returned in its original packaging. Products that have been specially ordered, adapted or customised for you cannot be returned and are exempt from refund.